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Original topic:

Samsung galaxy z flip 4 not opening 180 degrees

(Topic created on: 28-11-2023 11:01 AM)
1146 Views
kuldeeplawaniyan
Apprentice
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My galaxy flip 4 is not opening all the way 180 degree after 1 year of purchase. Service center is not repairing the same and advising to replace whole screen and hinge set which cos around 32000 INR. I am afraid that one day it may have crack in screen as it is opening 3-5 degree less from flat position. Samsung should look into such manufacturing defects and advise all service centers to bring these products for free of cost repair. 

 

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17 REPLIES 17
Dave j
Explorer
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I'm having same issue. 

Sky 

Samsung 

And repair centre all passing the book blaming one and other and saying I've broke the phone so the warranty isn't covered. It's a complete scam 

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Lord_Shiva
Voyager
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This is nothing new, been happening since beginning and the name is PTHE THE BUCK ASS THE PARCEL OR PASS
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Dave j
Explorer
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It's driving me insane.. causing so much un needed stress

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Lord_Shiva
Voyager
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My dear friend, when you brought the phone, was it under warranty or not. If it was, then you have, and the company who sold you has every right to acknowledge that the item is faulty and under the warranty period must be replaced. SHOULD NOT HAVE WAITED 12 MONTHS
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Lord_Shiva
Voyager
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Unnecessary stress, dear friend. You brought that up on yourself
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Dave j
Explorer
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2 year warranty my friend 

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Dave j
Explorer
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Waiting for Samsung head office to phone tomorrow 

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Lord_Shiva
Voyager
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If you are a resident of the UK 🇬🇧 you can go to citizens' advice bureau and ask them to help you, and trust me, these people will help you without any payments. Also, you have a small amount claimed where you ask the district judge to investigate your case. For this matter, you may be charged little money 💰 or then again, you might not.
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Lord_Shiva
Voyager
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Good luck, my dear
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