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Notifications not waking cover screen after UI 6.1 update

(Topic created on: 05-04-2024 03:51 PM)
3845 Views
bandit90
Journeyman
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Very frustrating. Setting is turned on still in the cover screen menu. But now with the phone closed/folded I no longer see the screen wake to show a notification preview. Only get the vibration and sound and have to wake the screen by touching it. Samsung chat support are less than helpful 
15 REPLIES 15
Misslj
Apprentice
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Yes I'm the same, sometimes it'll show for whatsapp sometimes it doesn't. Works fine for calls and sms. Wonder if it'll change with one ui 7

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TheOneEINRO
First Poster
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Definitely a screen/wake-up/timeout issue/bug. Mine is doing all this, inconsistently as well and has now started something else just as quirky. Wake-up alarm goes off, screen turns on to show me, and by the time I roll over to turn it off or snooze it, screen turns off and I have to actually wake it up (double tap) to be able to interact with it. Hoping OneUI 7 will fix it.

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blazarow
First Poster
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I had the same issue on Fold 6 UI 6.1.1 and found a workaround on YouTube with an external application. https://www.youtube.com/watch?v=hlEABmj-_bU&t=1s

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TheOneEINRO
First Poster
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I've been using Glimpse for years and love it! Unfortunately this go around, it's a Samsung issue for me. Glimpse will wake screen up (most times) and then my Fold screen just turns off within a second or two. I have to manually wake it back up...

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djfasted
First Poster
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Hi,

Any resolution for this?  I have a Flip 5 and my messages used to remain on the cover screen until I read them.  With the new UI, they do not stay active on the cover screen.  I've tried some workarounds, but to no avail.

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bandit90
Journeyman
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Nope, don't think it looks like there's any point in raising these issues as Samsung seem to have no interest in fixing them! Pay a lot of money for a phone which gradually loses features over time. Absolutely terrible customer service
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