No wifi or bluetooth after update of Fold5

[amp3]

Friends, I see similar posts scattered in forums, so apologies for the redundancy, but I cannot find a solution. 

My Galaxy Z Fold5 has sh*t the wireless connection bed. It all came about after the U.I. 6.1.1 update install on December 7, 2024. After the update was complete and the phone restarted, my wifi and bluetooth connections were turned off and attempts to switch them back on has resulted in them perpetually turning on (see images below).

The next day (after several phone restarts and a network settings reset) wifi connected for 5 minutes and bluetooth for about 10 minutes. Barring those two anomalies and one other bluetooth connection for less than 5 minutes, I have had zero success.

• I have restarted the phone countless times.
• I have reset network settings several times. 
• I wiped the cache partition in boot mode.
• I booted into safe mode. Nada.

Nothing has worked. My one year warranty has expired. And I am afraid to employ the only other/last option, which is to throw a hail mary and factory reset. I have used Smart Switch via cable or wireless connections on every new device (with the older device), so migrating generations of app, system, and data of every sort to an sd card or to my #Chromebook2 has me tilted. Furthermore, other members' posts have shown this does not work anyway. 

3.5 hours with Samsung on chat with multiple reps resulted in them basically trying to upgrade me to a Fold6. That and they, of course, suggested the only option of the dreaded factory reset. 

2.5 hours on the phone with Verizon resulted in them connecting me to Asurion to file a claim and pay a $289 deductible. This was their only viable option after they learned of a cracked camera lens and minor denting and scratching, which i shared in an effort of transparency. 

This was not a dropped phone or submerged phone issue. This was the direct result of a system update, and in NO way at all my fault. So why an i about to get stuck holding the bag?

Does ANYONE have a solution? Can someone explain how i am not protected from a system update that went rogue? Is there any viable solution? Any success using a service center, etc.

My whole house is basically Matter-oriented and while my hubs are working fine, I can't control anything remotely with my phone. My XM5 headphones are only functional with an adapter and 3.5mm audio cable and the audio blows, my Galaxy Buds3 Pro  are useless, my Galaxy Watch7  is basically just a plain jane watch now. And so on...It quickly becomes clear how important connectivity is to ecosystem synergy.

My hierarchy of tech needs is collapsing!

Someone, anyone...PLEASE HELP!

 Example of wifi in perpetually turning on mode.

 Example of lit up but grayed out connection status in settings.

[DawnD]

Having the same issue with my z fold 5 this will have me to never buy another samsung product they are trash and it shows.

[Mudi2]

I have exactly the same problem, pretty disappointing it was not resolved after One UI7 upgrade 😕 

[DawnD]

Mine worked for 1 day then back to the same no working bull****. They keep telling because of physical damage but I don't have any. A lot of samsung customers will change brands because of this and they don't care.

[Satnam1]

I have the same issue on my fold 5 after the last update in May 25. Was there a solution to this?

[Hightackle]

Looks like there's lots of us in the same situation, looks like One UI 7 update has killed my Bluetooth, WIFI and inner screen. I rely on all of these for work and personal use, doesn't look like they're offering a solution other than buy a new one

[vikkyj]

I have exactly the same issue. My front screen on my fold 5 is cracked so can't take it to repair but it was knocked out by the late may update and don't have any way to fix this

[Hightackle]

So, if Samsung has pushed an update that has stopped major functionality of my device, functionality I need for daily life, i.e bluetooth for taking calls on the move. And given that we can't roll back the software, who do we speak to to get a new device? 

[DawnD]

The only options are to send your phone to Samsung to have it repaired and you pay for or contact your phones insurance to get the device replaced and you still pay for it.

[Kluu]

Wow, dosen't seem to be any options to fix this issue. Over 2k and need to spend more to fix... where's my hammer

[Juang247]

 Have same issue . Worked for a while when I cleaned cache partition but then it stop and is a junk phone now no wifi nor bluetooth.