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No Wifi after recent update

(Topic created on: 4 weeks ago)
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BJ2353
Apprentice
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Wi-Fi button on Galaxy Z fold 3 WILL NOT STAY ON! Shows no mobile networks available??? HELP!!!

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7 REPLIES 7
BandOfBrothers
Samsung Members Star ★★
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First troubleshooting step is to perform a forum search if you haven't already @BJ2353 as there might be a thread with some advice within. 

If you can't find anything relevant then try this >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BJ2353
Apprentice
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There is many other (older) questions about the same thing... Most Samsung fold customers are saying that it's a defect of the phone (in the fold of the phone that affects the wifi). I am not spending $600 to have anything replaced ON A PHONE THAT ISN'T EVEN PAID FOR...so I guess I'm SOL! I HAVE PURCHASED SAMSUNG PHONES FOR 25 YEARS! I AM NOTTTTTT HAPPY! Maybe it's time to switch to iPhone!

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Members_0Cpn49l
First Poster
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I have the same issue, have updated phone an hour ago, Wifi and bluetooth fine before update and now both wont turn on. Tried to reset wifi and bluetooth settings and still no joy. Think the latest update has broken something

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Bobeez
Student
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The same here. 

After being loyal customer for more than 12 years and spent 10k on Samsung mobiles it's time to change manufacturer. 

If they cause the problem and they are not doing anything to fix it it's time to move apart. 

Nicely done Samsung 👏

Paul Sommers
First Poster
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zfold 4 user here.  also experiencing this issue here.  Barely a year into having the fold 4 and I still owe over a $1000 on it, and now this?  ludicrous.  My mobile network provider is also not buying fold 4's of any make shape, or description.  So I'm just ***** out of luck with a phone that doesn't work, and a $1000 tab that I have to pay just to be able to finance a new phone.  I'm pissed.

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BJ2353
Apprentice
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Totally infuriating!! And here we are all posting this stuff on a site monitored by Samsung...and they DO NOTHING!!! 

MaeAgnes
Apprentice
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same issue after I went to the Samsung service center they advised  replace the lcd bcoz of the folding issue and it affects the ribbon in the middle and cost me around 44k for the replacement.  How could that be that my phone functions well. The wifi and Bluetooth  before I updated. So frustrating. It's says 200k folds not even reach 500 and its not working anymore. Attention Samsung! Many of your patronizers are being affected of your latest update. Be alarmed and do something about it! We chose your phone not to give us so much stress.