Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

No option to upload from my files

(Topic created on: 11-03-2024 09:48 PM)
4199 Views

I have this problem too (1)

ajknighty
First Poster
Options
I have noticed recently that when I have been asked to upload a file for example when asked to prove id and upload a photo of my passport it doesn't give me the option to upload the photo that I have got in my gallery all I get is the option to take a photo or video or voice recording. I know that I used to be able to select the file option before and just upload the photo from my gallery. I don't know if this is something that I can sort out by changing my settings or not?
10 REPLIES 10
AndrewL
Moderator
Moderator
Options

@ajknighty: Which browser app are you using, and have you tried an alternative option to see if the issue persists? Access to your media may be restricted by your permissions, therefore I recommend heading to Settings > Apps > Select the relevant browser app > Permissions > Photos and videos > Allowed. Let me know how you get on.

0 Likes
Treezer
Student
Options
I have the sane problem. My permissions are allowed too
Treezer
Student
Options
I meant my settings are set to allowed but I get the same options too. Camera, voice recording or video. It is so frustrating!
Katkakatka
First Poster
Options
Same here. Not sure how to fix it.
Rjones
First Poster
Options
Same here too don't allow me to select stored files
lit333
First Poster
Options
Me too! I have the s23 ultra. I want to upload files like my CV on certain job boards but it doesn't give me the option to upload file
theboykev
First Poster
Options
Why hasn't this issue been resolved?
Sunny4x4
First Poster
Options

Have you figured out how to fix this?

Blah blah blah
First Poster
Options

I'm having the same problem. I guess I'll just have to do this from my desktop computer.

0 Likes