No audio when Fold 3 is open

[Rafter_123]

Hi All,

Issue after issue, my audio doesn't work when I'm using the main screen. Fully open no audio but if I slightly fold the phone just before fully closing the audio works!?? How odd? 

The audio works fine when using the front screen.

Tried the reset/safe mode options no change.

Will this be covered under warranty? I did purchase the phone in Aug last year when it launched.

Do folds come with 2 year warranty? I checked my Samsung care and it expired in Aug 2022.

Not looking forward to getting in touch with Samsung!

Thanks 

[Jacksinner]

I have the same issue as yours. Did you manage to resolve it?

[Jacksinner]

Tried your method.  Doesn't seems to work on my device.

[RS122]

I resolved it by changing the setting. I'm using Fold 3

[Watch 5 pro burnt]

found this separate app sound setting.. turn it on, and select the audio device to my Bud Live, which is still no sound, connect to my watch pro, also no sound..

hopeless setting.

[Jas_Liddell]

That did NOT work for me :’( 

[Jas_Liddell]

Yeah I tried that with YouTube. That did NOT work for me

[NVN Pro]

 I've got the same issue after updating the new security update of Samsung in June 2023 for my Galaxy Fold 2. 

There is no sound when I unfold the phone to use the main screen. But if I fold the phone and use the front screen, the sound is back. What's wrong woth the last patch of Samsung in June??? My phone now is out of warranty.

[Anthony75]

This does not work for me. Is there any other way around this?

[Members_S9TobAT]

Same here ,  tried contacting customer support.  Couldn't get through but clearly an issue with the update.  Also carried a full recovery back to manufacturer  setting and made no difference.  

One thing I did notice,  when no sound playing when open, if you close about half way on closing the sound comes back on.  

Rip off Samsung as getting ready to release fold 5. 

[Frimley111R]

Just had this happen to mine. Must be a software update glitch. As above, the speaker works fine, it's just an issue when it opens.  I messaged them on FB to see what they say but, as with any large company, I won't hold my breath....