New voicemail notification when I don't have a voicemail

[ellen321]

Hi, was wondering if anyone could help, I have recently  ha get to an iPhone o er to a got a Samsung  z flip 3, I keep getting a voicemail notification on the top of the screen but I don't have any voicemail messages, not sure why this is happening 

[ellen321]

Sorry for the spelling didn't check before posting 😅 I've got the z flip 3

[AntS]

Hi @ellen321! Try Settings > Apps > Phone > Storage > 'Clear cache', and also 'Clear data'

Should help clear the voicemail-notification-type weirdness. Let us know how it goes. 

[ellen321 · Accepted solution]

Thanks all sorted now, I googled the problem and I had to call my mobile from another phone and leave a message, then listen to the message and delete it and its made the o2 notification disappear, very strange but it worked

[AntS]

No worries @ellen321 - however you did it, I'm glad it worked for you! 😊

Other than the voicemail thing, how are you finding the switch from the iPhone to the Z Flip3 so far? 

[ellen321]

Its really good, glad to get away from iPhones

[magsy6]

I cannot access my voicemail messages. My provider is 3 and when I dial the voicemail number I get a message saying I am not registered. Help!!

[TessM]

Hey @magsy6 ,

sorry to hear that you are having issues with this. As this is a service offered by the network provider, I would suggest calling them. They will be able to provide you with the next steps to enable this.