Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

My samsung z flip 3 keeps glitching, freezing then restarting itself

(Topic created on: 25-12-2022 11:15 PM)
Hannah97
First Poster
Options
Galaxy Z Fold | Z Flip

Hi, my phone keeps getting weird pixilated things on the screen then freezing and then it turns itself off, i have tried completely resetting the phone and its data but nothing has worked, I'm wondering if anyone can help, thanks! :smiling-face: 

0 Likes
5 REPLIES 5
Glenntech
Samsung Maker ★
Options
Galaxy Z Fold | Z Flip
Might be worth clearing the Partition Cache on the phone

It's a quick simple process that can help a lot

Wiping cache partition fixes some of the bugs and improve performance by removing unwanted cache files.

Turn off your phone.

Connect your phone with a USB cable
to PC or another Samsung mobile

You will see the charging icon on your screen.
Wait till it shows charging with battery percentage.

Next, press and hold the Volume up and Side key simultaneously.
You can press the volume up button just before the Side key.
The Samsung Logo followed by
Samsung Galaxy appears on the
screen.

At this point, release the keys
Phone will boot into Android Recovery mode

In Android recovery mode, using Volume keys, choose "Wipe Cache
Partition" .

Then press Side Key to Confirm by selecting "Yes" and then press Side Key

You get "cache wipe complete" at the
bottom of the screen
Restart the phone to complete the
process

It could be an issue with a theme or app as well. But try this first and see how you go
0 Likes
Hannah97
First Poster
Options
Galaxy Z Fold | Z Flip
I tried pressing keys simultaneously and nothing happens
0 Likes
Glenntech
Samsung Maker ★
Options
Galaxy Z Fold | Z Flip
Did you connect the phone via a USB C cable to a PC or another device?
Have to follow the procedure as laid out to get it to work
0 Likes
Hannah97
First Poster
Options
Galaxy Z Fold | Z Flip
I have tried it yes
0 Likes
Hannah97
First Poster
Options
Galaxy Z Fold | Z Flip
Literally nothing comes up if I press both keys, I tried to plug my phone into my partners phone (double ended charger) and nothing
0 Likes