18-10-2022
08:31 PM
- last edited
18-10-2022
08:39 PM
by
ChrisP88
I've been reading all the complaints about cracks along the fold on z flip 3 phones that are in warranty.
I'm also seeing that unsurprisingly Samsung has failed to stand behind their product.
It really bothers me because those of us who have purchased the phone are among their most loyal customers!
We're early adopters who went out on the limb at the cost of $1,000+ each.
Many of us myself included, have been long-term customers. My first Samsung phone was the S5 (which I still have), I've had nearly every flagship model since (including the S, edge and Note series).
As a matter of fact, I still have most of these phones that are many years older than my Z flip & none of them have damage! They're all in working still, not one cracked screen!
Yet here I am one year after buying this phone the screen is cracked along the fold which means it's not likely to still be water resistant (a important feature for me).
This is unacceptable and I'm wondering if anybody has already filed a class action lawsuit.
25-01-2023 07:54 AM
I haven't seen the go ahead yet, but I have 2 for husband, self, daughter and her husband to join for that class action.
25-02-2023 09:38 PM - last edited 25-02-2023 09:39 PM
05-05-2023 11:36 PM
Corporations really take the consumer for granted. Lack of testing or knowledge of what is to come is ignored and distributed as "we'll deal with it after it arrives". Samsung needs to be held responsible for their malfunctioning product. I would definitely sign a petition to sue. This is unacceptable.
06-05-2023 10:59 PM
Mine doesn't crack but some months ago it suddenly won't turn on. Front and inner screen, it will show Samsung logo and then went black. I have had lots of samsung phones starting from the original note over 10 years ago. Sometimes I purchased 2 phones, one as daily driver one as back up.And I never had a phone needing repair. Ever. This Samsung fold 3 is very low in its quality and doesn't live whats promised. A complete failed product. IMHO Samsung should replace anyone Fold if the customer so desire, else, this company will loose trust and perhaps more loss due to class action lawsuit. If anyone in EU want to do a class action, I LOVE to be contacted and included. Thank you
06-05-2023 11:02 PM - last edited 06-05-2023 11:04 PM
What was the reply of your email? did you got replacement? if not, I would love to be included when you sue them. Perhaps we can collect more people to do a class action lawsuit instead. Let me know, if you or anyone are planning auch act, I would love to be included. Thanks...
06-05-2023 11:05 PM
As well as me...
06-05-2023 11:06 PM
Just sent me and others here the link for the petition. I would def. sign it.
06-05-2023 11:16 PM - last edited 06-05-2023 11:16 PM
I would also love to join in. But I am in Germany. I guess it's not possible. or?
06-05-2023 11:19 PM
I just did.
07-05-2023 09:28 AM