Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Help!

(Topic created on: 03-09-2023 01:32 PM)
3465 Views
loopylou07
Navigator
Options
Can someone please help me, I have recently done the update on my galaxy flip 4 5g and for some reason the keyboard isn't working properly as it won't stay on the themes keyboard until it is changed to a different theme. I have never had this issue before and I have tried making sure it is on the theme keyboard through the settings on the keyboard but it won't stay on it. I will include pics so you can see what I am talking about. Tia Linda 

image


image


55 REPLIES 55
Fiona26
Samsung Members Star ★
Options
You may need to wait for the theme developer to update the theme. I have purchased themes in the past. That were not updated for newer software. I also purchased one that just became unavailable. I wasn't to happy about that myself.
Umbra_Princess
Explorer
Options
I've had the same issue, I read elsewhere on here from a moderator that they're aware of the issue and currently developing a new software update that should resolve this issue. Since my first 5.1.1 update, I was able to download and install another, but the issue still persists. So I'm just hoping that the newest update I've just installed wasn't the keyboard theme update in question. Hopefully, it won't take too much longer because, in all honesty, the light theme keyboard is driving me kray kray. Even if I try to switch to the dark keyboard theme (which is still ugly as sin when popped up against my purchased themes) my phone still reverts back to the light theme despite the system settings showing as having the dark theme or galaxy theme as the selected choice.

The clear cache on the keyboard as well as the phone and the reset keyboard settings option only fixed things for a few minutes. Same as when I restart the phone or reapply the theme.
loopylou07
Navigator
Options
Hiya, thank you for your reply, I get where your coming from with the keyboard and like you it's doing my head in I hate it as I just want the keyboard to be back to normal with the themes I'm using. I did an update yesterday but it hasn't worked and the keyboard issue is still there so hopefully the next will sort it out. Thank you for all the information 🙏 I appreciate it.
G3mii
Explorer
Options
Is there any update on this? Has anyone got it to work yet? X
loopylou07
Navigator
Options
I keep checking for updates but nothing as yet unfortunately 😕 xx
G3mii
Explorer
Options
Boo 😞
loopylou07
Navigator
Options
Yeah I know, I am so frustrated with the keyboard now 😒 xx
G3mii
Explorer
Options
I've just done the new update and the keybored working xx
G3mii
Explorer
Options
Scratch that. The new update did nothing. Its back to the ***** keybored
loopylou07
Navigator
Options
Really!! This is a joke xx
0 Likes