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Original topic:

Gallery photos not in order after switch

(Topic created on: 22-08-2021 07:59 PM)
Jonnyroger
First Poster
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Galaxy Z Fold | Z Flip
Have used Samsung Switch to move from note 10 to z flip 3. All my photos in gallery now show as taken on the day I transferred them. How can I put them back in date order? Any suggestions? 

Samsung has advised the following:-
We understand how important it is to keep track of precious memories!

We've looked into this, and can confirm that due to how the Android software operates, the data that images transferred via Smart Switch will default their registered date to the date of transfer.
 
At this time, there isn't a way to alter this, but we'd recommend feeding it back to the developers by getting in touch using the Samsung Community. This is a great place filled with people who love talking about all things Samsung. Further to this, it's a great place to submit feedback to the developers. You can access the Samsung Community at the following link:
 
https://eu.community.samsung.com/t5/english/ct-p/uk
 
We appreciate that this may not be the answer you were expecting, but we hope it helps to clarify the situation. If you need further assistance after this, be sure to use the Ask A Question feature within Samsung Members on your Z Flip3, or reach out to us via Facebook/Twitter. ^JS
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1 REPLY 1
angrybarry
Pioneer
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Galaxy Z Fold | Z Flip
This always happens to me when switching phones, so bloody annoying
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