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SHARING PHOTOS FROM GALLERY TO WHATSAPP NOT WORKING

(Topic created on: 01-10-2024 08:55 PM)
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Sausage1
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Hi. 

I have an issue where if I open up the SAMSUNG GALLERY app, select a photo, then select the SHARE option, then select WHATSAPP, then select the CONTACT/ PERSON in WHATSAPP I want to share the photo with, then WHATSAPP opens up to that CONTACT/ PERSON but the PHOTO has not transferred into WHATSAPP so I can then send it on to the CONTACT/PERSON. 

This used to work all OK a few months ago. Having searched the Web I have found many others with the same issue. 

I have done what others have suggested as follows:
Deleted & reinstalled WA 
Cleared cache & memory for WA
Turned off AUTOBLOCKER
Checked all WA and SAMSUNG GALLERY permissions are enabled.

Still cannot get it to work.

Any ideas from anyone?

Many thanks in advance.

Regards


1 Solution


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Solution
Sausage1
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I FIXED IT! The issue was with WHATSAPP SETTING to CLOSE APP IMMEDIATELY which I changed to CLOSE AFTER 1 MINUTE.

I guess WA was closing so fast that the photo would not have enough time to load into WA.

Hope this helps others.

Thanks.

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6 REPLIES 6
Solution
Sausage1
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I FIXED IT! The issue was with WHATSAPP SETTING to CLOSE APP IMMEDIATELY which I changed to CLOSE AFTER 1 MINUTE.

I guess WA was closing so fast that the photo would not have enough time to load into WA.

Hope this helps others.

Thanks.
Raiderz
Journeyman
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Hi

I also have this annoying problem too.

But I can't work out how you fixed this issue. 

Can you please explain exactly where the location is in what's App to change the 

"Close app setting"

Many thanks 

 

 

 

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Sausage1
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Hi.

OPEN WHATSAPP
GO TO SETTINGS
GO TO PRIVACY
SCROLL DOWN TO APP LOCK
SET TO ENABLE AFTER 1 MINUTE OR 30 MINUTES

This worked for me. Hope this helps.

Thanks.
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Raiderz
Journeyman
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Hiya 

Many thanks for responding so quickly. 

Tried your suggestion, but unfortunately it didn't work. 

When trying to send it converts the file from a jpeg to a .bin file (absolutely bizarre).

 

But thanks for your suggestion. 

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Oneui 6
First Poster
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I'll also face this issue 

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Nic32
First Poster
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I am facing this same issue. I think is after I updated the lastest software update.  

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