Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

GALAXY FOLD 5 no generate AI on notes

(Topic created on: 19-01-2025 03:15 PM)
647 Views
Members_WSZCIQc
Journeyman
Options

Hello,

 

I had a Samsung Galaxy Fold 4, and I did have the AI generative option in Notes when I did a drawing and asked AI to improve it.

 

However, I don't have this option on my Samsung Galaxy Fold 5; it only provides options for text, not images. When I circle around the image, it only shows me text AI Generative options. I bought it on Amazon UK.

 

i even factory erase it ..but doenst work 

Model: SM-F946B/DS

 

UI Version: 6.1

 

Is there something I am missing in the device setup?

 

Thank you for your assistance. 

15 REPLIES 15
Members_WSZCIQc
Journeyman
Options

Screenshot 2025-01-20 at 11.22.26.png

0 Likes
Members_WSZCIQc
Journeyman
Options

Hello... it didn't work; I even proceeded with a factory reset. It just doesn't give me the option, which is strange since it did on the Z Fold 4. 

0 Likes
Members_WSZCIQc
Journeyman
Options

Hello Andrew ..have done soem research and can now say what is misisng 

Drawing assist - 

down some google search and should look like this

 

Screenshot 2025-01-20 at 14.51.03.png

Screenshot 2025-01-20 at 14.51.15.png

 

 

and instead  i have this

Screenshot_20250120_144632_Settings.jpg

Screenshot_20250120_144909_Settings.jpg

 

0 Likes
AndrewL
Moderator
Moderator
Options

@Members_WSZCIQc: This does suggest that you are not on the latest One UI version, as the Galaxy AI option in the Settings menu was introduced with One UI 6.1.1. To double check, please head to Settings > About phone > Software information > One UI version. 

If it says One UI 6.1, and if you are currently unable to update to the latest version, then this suggests that the phone is not intended for use in your current location. For instance, if you are based in the UK, and your CSC is 'EUY' then this should ideally be 'EUX' to ensure full compatibility with updates in this region. 

0 Likes
Members_WSZCIQc
Journeyman
Options

hello

 

i bought it in uk but i activated it in France

 

 

SAMOC_SM-946B_OXM_EUY_14_0023_EUY/-/EUX/H3G

Model: SM-F946B/DS

 

baseband F946BXXS3CXG2 

 

UI Version: 6.1

 

what can i do with the info i provide above 

0 Likes
Members_WSZCIQc
Journeyman
Options

any help please

0 Likes