I cant not believe that so many people are having the same problem with their fold phone and Samsung is doing nothing to help their customers. I have been a big Samsung user since the beginning and have never had any problems. Now I have a fold 3 and at first I was loving it, then out of no where I started to see a big thick black line down the middle of the inner screen. The line only got bigger as time when by. I called Samsung who told me to send in my phone but it would take 14 business days to repair and get back to me. I told them that under their warranty, as per their Samsung care plus policy, it was said that they would send a loaner phone until repairs are made but Samsung is saying they don't have phones to give out for replacement. I do believe that is called false advertising. It such a shame that they are not honoring warranties for their customers. I think reporting them to the better business bureau may be a start to getting their attention. Maybe even talking to news media about the situation and informing the media how Samsung has produced faulty phones that are breaking down after only a few months. I have a family member who works for one of the major new companies and I will be sure to pass this information so this can be made public somehow. I don't think it is fair that we as consumers by these products and pay a boat load of money along with money that we pay to have these phones insured yet when times comes and we need things to be fixed Samsung does nothing. They should have recalled the phones and told their customers the phones were defected instead of letting their customers purchase these phones for thousands of dollars. Shame Shame on Samsung. Looks like Apple with be getting a ton of new customers with these months to come being that Samsung does not care about their customers. So disappointed.