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Fold 4 wifi and hotspot not working after updating software today

(Topic created on: 24-04-2024 12:23 AM)
932 Views
Aceb32
Journeyman
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So I woke up this morning and my phone said there was an update available so I selected install now phone restarted and updated at normal but now my WiFi and hotspot absolutely will not turn on Bluetooth still works as does mobile data I have restarted the phone I have reset the settings I have hard reset by holding buttons I have deleted cache partition and factory reset my device no idea what else to do help?
18 REPLIES 18
Obsydian
Samsung Members Star ★
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Hi sorry but to clarify, what isn't working WiFi and Mobile Hotspot ?

1713461000873_1713461000864_0.jpg
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Aceb32
Journeyman
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Yes it's just the WiFi and the mobile hotspot they won't turn on it just stays grayed out and then nothing happens1713463210938.jpg
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Aceb32
Journeyman
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And if I go into wifi it says turning on and then never actually turns on 1713463302789.jpg
Aceb32
Journeyman
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Another problem I just noticed my volume buttons do not control the normal phone volume anymore only media volume
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Mustafa124
First Poster
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I'm having the same issuenow as well
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Members_6Ewncrz
First Poster
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Hi I have same problem did you manage to fix it?

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Members_tC7ikOf
First Poster
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The same Problem here, i tried to reset Wifi Settings und didnt work.

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Aceb32
Journeyman
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Nope haven't managed to fix it I have been told I will have to bring my phone to a registered samsung service center
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Debinter
Explorer
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Same problem here on my z fold4 with the WiFi and hotspot. After updating on the 18th
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