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Fold 4 wifi and hotspot not working after updating software today

(Topic created on: 31-01-2025 04:31 PM)
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Aceb32
Explorer
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So I woke up this morning and my phone said there was an update available so I selected install now phone restarted and updated at normal but now my WiFi and hotspot absolutely will not turn on Bluetooth still works as does mobile data I have restarted the phone I have reset the settings I have hard reset by holding buttons I have deleted cache partition and factory reset my device no idea what else to do help?
34 REPLIES 34
Stepman720
Student
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Same issue here. After the update, wifi and hotspot already not working.

Members_R4dqc7J
First Poster
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Same Issue , after software update WI Fi and Bluetooth won't turn on. Tried restarting /rebooting...still nothing

Obsydian
Samsung Members Star ★
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Found this thread searching the forum. Sadly, it sounds like a repair is required. It's best to back up what you can via mobile data or USB.

https://eu.community.samsung.com/t5/other-galaxy-s-series/wifi-button-not-working-at-all/td-p/930691...

2 Decades Samsung Ownership, Follow me on Instagram Obsydian_SMS
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Obsydian
Samsung Members Star ★
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What software version are you all on? This is a screenshot from my ZFold4.1722147410292_1722147410278_0.jpg

2 Decades Samsung Ownership, Follow me on Instagram Obsydian_SMS
DAILY: S25 Edge, ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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Aceb32
Explorer
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Mine is exactly the same as yours from the people I have spoken to it is a problem with the ribbon cable that goes through the fold altho I don't know how mine could have broken as I had only had the phone less than a month when I updated and the WiFi stopped working and when I took it to repair center they refused to fix it as there was a tiny scratch on the side of the phone witch apparently voids the warentee a complete cop out of course they just didn't want to fix it or replace it
Obsydian
Samsung Members Star ★
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Yes, sorry to hear I had a different issue but my ZFold4 is coming onto 2 years old, had a scuff on the corner said not covered by warranty

2 Decades Samsung Ownership, Follow me on Instagram Obsydian_SMS
DAILY: S25 Edge, ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

Members_T1Bg47h
First Poster
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this is the same problem Am having

Viblusi
First Poster
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Hi,

I have exactly he same problem after installing the update several days ago. I see that your case is dated in April, mabe since than you have managed to find any solution? Please advise.

Thank you in advance.

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DFord16
First Poster
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Same happening to mine since Friday 13th, mine showing exactly the same version as yours. This happened not long after I got the phone and it started working again a few days later after an update. So hoping it will fix again soon
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Kha34
First Poster
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Sadly same thing happened to my fold 4 after updating the software 

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