08-11-2022 06:15 PM
19-11-2022 07:57 PM
19-11-2022 08:42 PM
Hi, @Davemcmahon1. Our engineers perform a thorough inspection of every device that is sent in for repair, but there are times when they are simply unable to identify an issue.
I appreciate that it's mystifying, especially as you're unable to connect your Z Fold3 to Wi-Fi and Bluetooth.
Have you submitted an Error report, so that our developers can take a closer look at this issue?:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/
19-11-2022 09:04 PM
17-12-2022 10:00 PM
Simply no response from the last message. No real solutions given by Samsung moderator. Disappointing! I am having the same issue and that has cost a big data roaming bill to me because of not able to turn on the WiFi in overseas.
10-01-2023 10:37 AM
with mine wifi not working after freezing and reseting this morning, uninstalled smart things, resets ect ect,
only way wifi works is if you keep it folded shut, then reset the phone, now wifi works. if you unfold it for any reason it will become unresponsive within 10 seconds and reset with wifi disabled.
18-01-2023 03:10 PM - last edited 18-01-2023 03:10 PM
23-01-2023 05:51 PM
Exactly same issue is happening to me. Service center is not solutive by asking me to pay the whole screen price when I literally have no problem with my screen. The price of repair is almost the same as trade in price, which is not making sense. Now I'm thinking of moving to Apple looking at how bad the after sales of samsung.
23-01-2023 05:57 PM
04-02-2023 02:45 PM - last edited 04-02-2023 02:54 PM
Have you found the solution? Now mine also behave the same with the phone folded 😞
04-02-2023 02:55 PM