Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Edge Lighting

(Topic created on: a month ago)
85 Views
Kathryn04
Apprentice
Options

My Edge Lighting stopped working after I updated to UI 7. I have all my settings correct, Edge Lighting+ on GoodLock is disabled, I have brief notifications on, "show while screen is off" is on, transparency is as low as it can go, the animation pops up when I adjust the settings, but if I save it in Modes and Routines as "on" for any of the Edge Lighting features, when I go back into the settings for the routine, its set to off, even though I didnt save it like that! I'm starting to get very frustrated! My other features work just fine! I have an app set so that every time I open it, it automatically turns on my auto-rotate, and that works just fine, its just my edge lighting that seems to have a problem no matter what I do

3 REPLIES 3
AtshaamY
Moderator
Moderator
Options

Hi @Kathryn04. Some users were having similar issues last year. Please take a look at these links from the previous posts that may resolve your issue.

https://eu.community.samsung.com/t5/galaxy-s24-series/edge-lighting-stopped-working/td-p/9171088

https://eu.community.samsung.com/t5/galaxy-s24-series/edge-lighting-not-working/td-p/10356072

Kathryn04
Apprentice
Options

Thank you, unfortunately I looked at both of those before making this post. I have done everything those comments said worked for them, and still nothing

AtshaamY
Moderator
Moderator
Options

Thanks for taking a look at those links. It would be worth sending in some Error logs for our Software Team to check. Go into the Members app > Support > Send feedback > New message arrow > Select the category > Make sure 'Send system log data' is ticked > Send message (top right).

0 Likes