Display screen not working

[sheend]

Screen has stopped working on flip 4. 

[Windroid]

hello there, what was the event preceding to the screen not working?
did you drop the phone or drop something on it?

is the battery dead?

after an update?

have you tried force-restart?

[sheend]

I just opened the phone and stopped working the screen. Blank. I didnt drop it. Not even 2 year old

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues with your Flip.

Stating the obvious, have you tried a restart of your device?

Have you also tried a soft reset (hold down volume and side key together until Samsung logo appears) and let it restart?

Fixes a multitude of sins......🙏

[sheend]

Ive tried it all. Wont work.. its apparently a known fault with these phones. Going by o2.

[Windroid]

I am still not sure if your phone has a charge in the battery? what if its dead?

[sheend]

Its not as the front screen works

[Windroid]

If your data is backed up you may consider hard reset to factory settings.

[BandOfBrothers]

Hi @sheend and may I extend a Warm Welcome to the Samsung Community Forum 👋 

I'm sorry we meet you under these circumstances that your experiencing with your phone. 

My advice is to seek support from a Samsung Experience Store or Samsung Service Centre. 

https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎