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Disney+ Code Promotion

(Topic created on: 05-08-2023 05:11 PM)
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SamiB86
Explorer
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Disney Plus code not working for me via the Samsung Boost promotion. Anyone else having trouble with this? 
Tried calling Samsung but they are having trouble understanding what is going wrong themselves.
29 REPLIES 29
beeps
First Poster
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This is exactly what's happening with my z flip. YouTube premium offer is the same deal.
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Hudsie
First Poster
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Same for me with Z flip 5, will keep an eye on this thread.

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shorty2023
Apprentice
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Paul, you can't make out you have no idea what this is about. It's been reported by about 500 people. There's an issue with the site get it sorted out.
shorty2023
Apprentice
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all saumsung want to do is remote onto your device and try what they asked you to try asif your stupid.
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mobailey
Explorer
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Yes - exactly as shows - click Select Device - then same page just reloads.   I've tried every trick suggested over the past three days, and still nothing works.

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Hudsie
First Poster
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I just went on live chat with them, I am getting a call back in 24-48 hours where I can share my screen with them. The chat advisor assured me that they will fix it but I'm not convinced.

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AntS
Moderator
Moderator
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Hi guys,

 

Thank you for letting us know about this! Just a post to let you know that we’ve flagged this on the Samsung side of things. Any advice/news we get back from that we’ll share with you as soon as we can. We definitely want you to be able to make a successful claim and enjoy Disney+ as soon as you can!

mobailey
Explorer
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@AntS wrote:

Hi guys,

 

Thank you for letting us know about this! Just a post to let you know that we’ve flagged this on the Samsung side of things. Any advice/news we get back from that we’ll share with you as soon as we can. We definitely want you to be able to make a successful claim and enjoy Disney+ as soon as you can!


Thanks AntS that does sound positive.

Schodemeiss
First Poster
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Just to say, I've been having the same problem from my S9 Ultra. Can't claim any boosts at all.
mobailey
Explorer
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Yes!  Pleased to say the Samsung website which gives out Disney+ codes is now working.

I used Samsung Boost App/Samsung Web Browser, and had to try it twice before the "Claim" and "I am not a Robot" appeared.

After this, redeemed the code without problem.  Thanks Samsung.