10-04-2023 12:42 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-04-2023 12:58 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @tgg1 ,
happy to have a look at this. Can you please share an image of how your Z Flip3 screen looks? Has this been dropped or accidentally damage?
10-04-2023 01:02 PM - last edited 10-04-2023 01:03 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I could describe it
10-04-2023 02:15 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I will need to see the exact issue to advise you further @tgg1 . Are these pixels displaying in all the screens and apps?
Alternatively, you can take this to one of our Approved Support Centre to be looked at. If you are based in the UK you can locate your nearest one from here: Book Your Repair with an Authorised Service Centre | Samsung UK
For other countries check this link: SAMSUNG | Samsung UK
10-04-2023 02:22 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
12-04-2023 06:17 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
13-04-2023 04:09 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Once there, the staff were very polite but told me that according to their policy they would only replace the screen protector if I aslo fixed the screen, at over £300 cost. I'm not bothered about the few dead pixels, but they still refused to replace just the protector. I hope you have better luck. I'm afraid that for me I will just avoid Samsung in the future, expected better. Good luck!
14-10-2023 10:28 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
hi, I have the same issue, one either side of screen near the hinge, is there anything that can be done?
