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Cover screen

(Topic created on: 08-06-2024 07:07 PM)
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Aterg
Student
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Hello,

My cover screen on galacy flip 4 stopped working. All updates are done and I did diagnostics as well. Everything seems fine. Any ideas what could be the issue? 

It happened soon after software update. I read that draining the battery completely should help and it did for short period of time. Maybe that could be a clue what could be the issue?
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3 REPLIES 3
RedRobin
Explorer
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Have you tried starting it in Maintenance mode to see if it comes on? If it does, it's a software rather than a hardware issue. If you've done all the troubleshooting including backup and factory data reset, get in touch with Samsung support about arranging a repair.
BandOfBrothers
Samsung Members Star ★★
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I'm in agreement @Aterg with @RedRobin that you maybe better served approaching Samsung to ask for the phone to be assessed. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Aterg
Student
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It happened soon after software update. Iread that draining the battery completely should help and it did for short period of time. Maybe that could be a clue what could be the issue?
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