Constant crashes

[BigTadger6669]

Does anyone know why ONE ui would be constantly crashing. I reckon at least 10x an hour it crashes either needing a full restart or wait for it to refresh and then unlock my phone again. I don't know how to view logs or reasons and I can't seem to find anything that would cause this

[Windroid]

Hello there,
Shall we try the off-the-shelf remedy?
In the settings, go to apps, choose one ui home, choose storage, clear cache and data. If the problem persists, try clearing the system cache partition
https://itechify.com/2024/02/28/clear-the-cache-partition-of-galaxy-s24/?amp

[BandOfBrothers]

Hello @BigTadger6669  👋 

A phobe crashing could be software or hardware related. 

One good troubleshooting step is Safe Mode. 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

There is also a diagnostic test tool found in your Samsung Members App to see if that highlights anything. 

@Windroid raises a good step to clear the phone's System Partition Cache Files Section 👌 

There is also a feedback option within your Samsung Members App for Samsung to help.

A Samsung Service Centre  / Samsung Experience Store can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎