Claim issues

[Fran1207]

Hi is anyone else having a problem trying to claim their promotional free galaxy 4 watch? I have just purchased the z3 flip and when using the claim link it gets me through to the upload for proof of purchase. I can't get the upload tab to work and after 20 minutes on the phone to Samsung I was Transferred to the promotional team just to get repeated redirection to the app 

Can anyone help? 

[janey50]

I am becoming really frustrated about the advice to claim the watch

[Maria Aizah Cueto]

Hi Fran1207,

I am having the same issue aswell, its UK flag but when I click the claim button its still saying the form is now closed,i have purchased the device phone yesterday 

[Members_BNhJU8y]

Same I'm also having this issue, 

Not very happy had the same with my phone 2 years ago when trying to claim the ear buds ...never got them.

How are we supposed to claim if it won't even take you to the form and yes samsung all steps as been followed as directed clicking UK flag ,