Calls keep dropping

[Asiff]

Calls keep dropping, taken 5g off and that is better, but calls still dropping. Don't have good WiFi in the house. Any ideas? 

[PaulM1]

That's definitely not what I'd expect, @Asiff. In this case, I'd recommend powering off and restarting your phone to see if that helps with the signal issue. Please also ensure that you have the latest software update:

https://www.samsung.com/uk/support/mobile-devices/how-to-update-latest-software-for-your-galaxy-mobi...

I think it'd also be a good idea to have a look at the steps provided in the guide below (from Samsung Gulf):

https://www.samsung.com/ae/support/mobile-devices/how-to-check-the-call-drop-issues-in-samsung-phone...

I think the restart, as well checking and reinserting your SIM card, will help. However, if the issue persists or if you believe there's an issue with the SIM card or service (e.g. a coverage issue) itself, it'd then be a good idea to reach out to your network provider to see what it recommends.

Please let us know when you get this resolved.

[Asiff]

Software is up to date. Tried taking the SIM in and out, this did not help. Service is not great, but reception was better with my old s10

[Piper123]

Your S10 would have also used 3g. Most 3g has been turned off in the UK this year resulting in some gaps in service provision.

[Asiff]

If turning off 3g was the issues it would have affected my s10 just as much I think