24-08-2024 09:45 PM
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Hi I just got a fold 6, and noticed a blinking red pixel while the screen in off... well on the AOD. otherwise I cant see it no matter what else the screen is doing.
wondering if this is a fault worth me getting looked at now. or just something weird waiting for an update may sort.
or something random like a sensor... but if it was that it would still do it with the aod off... which is dosnt.. its litteraly only on AOD screen
25-08-2024 05:19 AM
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Hi @Gazzxy
Can you show us a picture of the phone displaying this please i.e use another phone to take a photo and upload it here in your post.
I'm just wondering if this is the Proximity Sensor.
I.e https://www.samsung.com/uk/support/mobile-devices/the-proximity-sensor.
If this isn't the proximity sensor then Open your phone app and dial *#0*# and this will bring up a number of tests to try.
Try cycling through the colour test panels to see if that will kick-start the pixels into working as they should.
If this does not help then seek support from a Samsung Experience Store or Samsung Service Centre, or if your still within your cooling off period then consider having the phone swapped out.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

25-08-2024 09:31 AM
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@Gazzxy: Where is the red blinking pixel located on your Always On Display? Have you noticed a pattern as to when it appears e.g. when you have unread notifications?
25-08-2024 10:37 AM
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25-08-2024 01:38 PM
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25-08-2024 02:00 PM
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Wouldn't send a brand phone at that price back for repair after 2 days.. it just be going back for good.
