30-05-2023 05:52 PM
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Hi so about a week ago I noticed my voice notes on WhatsApp weren't recording audio and instead just plain silence, I tried this on ig and also on the voice recorder app and its the same, no audio gets picked up. However, videos pick up the audio fine. I have tried cleaning my phone, taking the case off, restarting the phone and everything updated, no Bluetooth devices are connected. I have a Flip Z 3 5g
Please help !
30-05-2023 06:58 PM
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30-05-2023 11:47 PM
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I'm not sure what you mean, my apps have permission to my microphone and there aren't any app settings for voice notes specifically? I've been through and turned anything that could help on

01-06-2023 01:35 PM
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@Snyari: If you head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Mic, and follow the on screen instructions, are you able to hear yourself during the playback for each of the microphones? If so, you may wish to try closing any background apps via the Recents button in your navigation bar (3 vertical lines), before you try to record a voice note via the affected applications. It may be the case that an application is already using the microphone, and this may create a conflict when you attempt to record your notes. Let me know how you get on.
21-11-2023 05:30 PM
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Hey, did you ever solve this issue? Exact same problem, on my SamsungA53
29-11-2023 01:21 PM
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I have the same problem on my new a54 5g since the latest update A54BXXU5BWK4. Did you solve?
29-11-2023 01:23 PM
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I double checked and the microphones are ok!
29-11-2023 05:27 PM
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Hi, I've had no luck, Samsung said to send it for repair as I had no luck troubleshooting. Phone audio works fine it seems to be just audio messages
29-11-2023 05:27 PM
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oh great 👍🏼
29-11-2023 05:33 PM
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Hi, I've had no luck, Samsung said to send it for repair as I had no luck troubleshooting. Phone audio works fine it seems to be just audio messages but no luck
