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Original topic:

Attachment not opening

(Topic created on: 23-11-2023 07:35 PM)
349 Views
Paulina88
Apprentice
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Hi I have samsung galaxy z flip 5 and I have a problem with opening attachments so I try to open is downloading and thats it I need to close app and then go to files . How to change settings to open straight away please help me🤨
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8 REPLIES 8
Sombody3
Voyager
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Which app are you downloading attachments from?
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JAMES4578
Samsung Members Star ★★
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@Paulina88 Do you have associated aps on your Device as shown here and are all your apps up to date. https://www.samsung.com/africa_en/support/mobile-devices/how-to-use-the-samsung-email-app-and-how-to...
You may need to change the defaults in the email application info. In defaults ensure set as Default in this app and open supported links are toggled on.1700773687618.jpg1700773702231.jpg

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Paulina88
Apprentice
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Yahoo email and some apps from school
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Paulina88
Apprentice
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It's not online email is albo some other app
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Paulina88
Apprentice
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I got already on which U show me on pics
JAMES4578
Samsung Members Star ★★
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You could also clear the cache from the relevant apps to see if that makes a difference. settings-Apps- app-storage-clear cache.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Paulina88
Apprentice
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Still nothing...
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Sombody3
Voyager
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I'm not sure that it is possible to get files to open immediately after downloading them I've just tried it a few times myself and have had to open manually each time. Sorry 😞.
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