App Drawer Random Opening

[Docpratt]

I have contacted Samsung umpteen times about this glitch. Nearly everytime I press an app button, for instance my phone or message app, my full app drawer opens. It's really annoying. Is there a fix? Or will it be addressed in the next full update? 

[BandOfBrothers]

Are in the Beta @Docpratt  🤔 

[johnz237]

Are you using the beta program? If so, then thats normally the culprit, submit as feedback in the members app

[Docpratt]

Hi, no I'm not, thanks

[Docpratt]

Nope, ta

[johnz237]

In that case:

Firstly, perform a soft reboot. Press and hold the Volume Down key and the Side key (power button) simultaneously until the screen goes black and the device restarts.

Clear cache partition:
- Turn off the device.
- Connect to computer. Press and hold the Volume Up key and then press and hold the Power key. When the Android logo displays, release the keys.
- Recovery menu options will appear. Press the Volume down key several times to highlight "wipe cache partition".
- Press the Power key to select.
- Press the Volume down key to highlight "yes," then press the Power key to select.
- When the wipe cache partition is complete, "Reboot system now" will be highlighted. Press the Power key to restart the device.


Make sure your screen protector isn't causing an issue, if you have one.

Turn on "Accidental touch" in settings.

[Docpratt]

Thanks for that but unfortunately pressing the vol down button and the power button doesn't seem to work on my phone (Flip 6) tried it before.

[ChrisB_]

That's quite the peculiar issue you're having, @Docpratt. My suggestion would be to start your phone in Safe mode, which will force it to boot without loading any third-party software or applications. This will allow us to determine if these are affecting your phone's performance. 

To do this, please click here to be taken to our online guide, and follow the instructions. Many thanks.

[Docpratt]

Thank you, I'll give it a go

[johnz237]

Have you plugged it into a pc?
Forgot to mention, you have to do that now- added a while ago