seluJ
Student
20-03-2022 06:55 PM
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I've rang Samsung several.times chasing it and they keep promising to send me an email updating me with expected delivery date but they never do. They just apologise and thank me for my patience, promise to send an email and then never do. My patience is wearing thin. Anyone cancelled and got a refund? TIA
2 REPLIES 2
StuartR
Troubleshooter
21-03-2022 03:16 PM - last edited 21-03-2022 03:22 PM
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If you paid upfront I'd cancel the order and buy from Very or Argos you'll have it in 2 days.
For whatever reason Samsung seems to be struggling to fulfill orders.
For whatever reason Samsung seems to be struggling to fulfill orders.
seluJ
Student
21-03-2022 04:31 PM
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Thanks for the advice, I think this might be the best strategy. So frustrated after another 60 min call with CS today 😪
