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Original topic:

Why am I getting floating chat head type notifications for messages and Whatsapp? Also..

(Topic created on: 11-08-2020 07:58 PM)
SuziBunny
Journeyman
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Galaxy S9 Series

Hello you knowledgeable people,

 

please can someone tell me why I am now receiving notifications of sms and Whatsapp messages with a little round messenger style chat head, and when I click this it opens into a minimised version of the window?

 

Is it a setting I have inadvertently activated? How do I change it back please?

 

I am very frustrated with it!

Screenshot_20200810-145241_One UI Home.jpgScreenshot_20200810-145252_Messages.jpg

 

And yes, I did walk the dog in my pj's

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6 REPLIES 6
Solution
iamS
Navigator
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Galaxy S9 Series
Hi there. To turn of the Smart Pop-up view feature, go to Settings > Notifications. Scroll to the bottom then it should say, 'Looking for something else?' in that section tap 'Smart pop-up view' then turn off all the apps on the list. Hope that Helps!

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SuziBunny
Journeyman
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Galaxy S9 Series

yes! that's it! thank you! 

 

I don't even remember activating these but that doesn't mean I didn't, haha!  

 

I'm so grateful - what an awful 'feature' that was.

 

Thank you again,
Suzi

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iamS
Navigator
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Galaxy S9 Series
No Problem!
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peacock
First Poster
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Galaxy S9 Series
my Camera is not working on this phone. Samsung A
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kriptikchicken
Pioneer
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Galaxy S9 Series

GENIUS, thanks, that answered my problem as well... along with the constant notifications on unread messages every 3 mins. 😎

iamS
Navigator
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Galaxy S9 Series
@kriptikchicken Haha no worries 😆
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