23-11-2020 10:39 PM in
I've finally gottten around to swapping my photos from the Samsung cloud to OneDrive and am really not happy. About a third of my saved pictures have just had their dates removed so now appear completely out of sync with how they were on my phone. This is currently affecting 536 photos/videos that I have saved in my gallery.
Why hasn't OneDrive just kept the same date that these were saved to my phone and how do I fix this? Can I move these back to Samsung cloud?
24-11-2020 05:28 AM in
I think once a person has completed the change to One Drive I'm not sure that can be reversed @nick8weir
I'm very happy with the way Samsung Cloud saves my data, settings and gallery so I'm not looking forward to being forced to make the change myself so that my photo's are saved in One Drive.
I also back up to Dropbox as a just in case.
I just wish Samsung would leave well alone and not try to fix something that's already working 😞
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-11-2020 06:38 AM in
Hi, I also don't like an automatic process of backup. I never can find my data...
Maybe this article about backing up will be helpful: About data backup
There is some configuration but then you can sleep without bad dreams.
P.S. If our answers were helpful fot you, please don't forget to mark them as solution. Thanks.
01-04-2021 03:43 AM in
Same thing happened to me..any fix please?
16-05-2021 07:30 PM in
I have now the same problem.
Are there any solutions now?
17-05-2021 10:02 AM in
11-07-2021 02:41 PM in
I have the same problem. Using samsung photo sync to onedrive changes all the creation anf changes date such that there is no way to properly sort the photos per date anymore in the onedrive cloud.
All the exif and other tag should be kept untouched duri g sync
12-08-2021 01:30 PM in
Samsung, this is terrible! Please fix!
01-04-2022 01:11 AM in
I agree same problem in 2022, when I download photos onto a new phone it says around 1000 photos were taken on the day of the download.