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Original topic:

S9+ OS not updating

(Topic created on: 05-04-2021 07:37 PM)
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abhiNalways
First Poster
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Hi All,

I haven't been able to update my S9 Plus in Netherlands since  January 2020. Basically I am still on Android 9 / One UI 1.0. 

When I try to update it says that my software is upto date.

Any solutions?

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2 REPLIES 2
Harveyx1
Helping Hand
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Try plugging your phone into your computer and install smart switch onto your computer, it will force any new updates onto the phone
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AndrewL
Moderator
Moderator
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@abhiNalways: Further to the advice offered by @Harveyx1 you can download Smart Switch via following the link below, selecting 'How Do I Get Smart Switch On My PC or Mac' and selecting the relevant version. 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-backup-my-smartphone-to-my-pc-or-mac/