04-08-2019 11:21 AM in
I've had a complete brainfart and cannot remember the lock pattern for my S9+. The security set up on the phone is via fingerprint, I have also set up a PIN, but the pattern has left my brain.
I wanted to change the pattern to something I can remember better, but I cannot get into security settings without the pattern.
I wish to avoid factory reset as that isn't a solution to the problem and I did not activate Remote Unlock. Livechat is not working for me so here I am!
Any pointers would be appreciated.
04-08-2019 11:30 AM in
04-08-2019 12:39 PM in
As I said, remote unlock isn't activated so the find my mobile option doesn't work.
My device unlocks with fingerprint, it's what I'm using now, but I can't bypass the pattern request for security settings.
05-08-2019 09:00 AM in