Watch 5 pro LTE not transferring to new device

[SahilW]

Hi guys, is anyone else having this problem where I've just set up my s25 ultra and trying to transfer the watch data from my watch 5 pro LTE it is not moving, keeps on saying error failed to connect not sure what I can do to fix it.

Any suggestions would be appreciated.

[Ferenc75]

Hi there,
I would try a factory reset on the watch and, after connecting it to the phone, start afresh.

[SahilW]

I guess I'll have to reset which I was trying to avoid as it takes ages lol

[Ferenc75]

Did you tried the clear cache partition recovery process on your watch?

[SahilW]

No not tried that yet

[Ferenc75]

Please try this first

https://youtu.be/3mvRvEsAPpE?si=oMu1G84V6ayN6ac1

[Iain321]

Yes, I had exactly the same problem. Did a reset and connected as a new watch and it restored with a saved backup.

[Love71]

Had the same problem spent 4 hrs at Verizon 11 phone call to samsung. Tried everything. I couldn't transfer my text massages from my 22 ultra to the 25 ultra. Finally returned the phone