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Secure Folder issue after update (Galaxy S25 Ultra)

(Topic created on: Friday)
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Ragbibi
Journeyman
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Hello,

 

Since the latest update on my Galaxy S25 Ultra (Europe), the apps I installed inside Secure Folder (Chrome, Firefox, Samsung Internet) can no longer access the photos and videos that are inside Secure Folder.

 

When I try to add or upload a file from these apps, they only show my personal storage (outside Secure Folder), even though my media is clearly visible in Secure Folder Gallery and Secure Folder My Files. Before the update, everything worked normally.

 

 

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My question:

Has anyone else experienced the same issue since the update?

Is this a known One UI / Secure Folder bug, and is there any fix or workaround to make apps inside Secure Folder access Secure Folder files again like before?

 

Thanks for your help

33 REPLIES 33
Wawy
First Poster
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Same problem. I can't access secure folder files from any browser that lives INSIDE secure folder
Members_4UxrKjH
Student
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Me toi

Mickyg576
First Poster
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I have same issue, I am in secure folder i go to upload pictures to Internet inside of secure folder and it only brings up personal not gallery from secure folder, this has only recently happened
Pipper_Ripper
First Poster
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I am also getting this. Very frustrating as it used to work.  

Green_33
First Poster
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Just started getting this issue again after it eventually fixed itself the last time. Whats the point of even having a secure folder if theybwont let us access the files when we're in the stupid folder.

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yabosid
Pioneer
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I get that its a security thing but obviously the thing is bugged as you can never access your secure files. So far downgrading the documentui will work but its not a permanent solution and eventually something will break. 

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TheScottymo
First Poster
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I'm having the same issue, wildly annoying!

Galaxy S25 (SM-S931B), OneUI 8.0

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Members_JJDc4fH
First Poster
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I have the same issue. when I open any browser inside the secure folder and want to select an image to upload. I only get access to  only get to see images from the normal and and the work folder. There is no option to upload anything from the secure folder.

Once I got a german error like: " Profil sonstiges nicht gefunden" or so it looks like the is a profile missing to access files in the secure folder. 

 

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DanielCJL
First Poster
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Only Samsung internet is affected. Have uninstalled and reinstalled but the problem still remains. It's still goes to my personal folder. My apps have no issue and can upload and download from my secure folder gallery. I've also uninstalled and reinstalled but has made no difference

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ConfusedPanda
First Poster
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Any response from Samsung on this!?