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samsung s25 ultra Sim port issue

(Topic created on: 22-02-2025 02:03 PM)
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DHANABALAN
Apprentice
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I Recently purchased s25 ultra , but i put different network in sim card slot,, like BSNL in sim 1 slot and Airtel in Sim 2 Slot but BSNl showing in sim 2 , airtel showing in sim1, why happened this kind of issues? actually i am samsung user since 15 years. but now i am totally disappointed with this issue.

11 REPLIES 11
arianwen27
Big Cheese
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Yeah I noticed the same thing on mine. Shouldn't affect anything, both sim slots work the exact same. Whether your sim shows as slot 1 or 2, nothing is different. My sim in slot 1 shows as IMEI 2, though again, it doesn't affect anything
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johnz237
Legend
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Hi! Welcome to the Samsung Members community.

This shouldn't make any difference. Maybe try swapping the cards around.

Also, try restarting the phone to see if it corrects itself.
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BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @DHANABALAN 

Welcome to the Samsung Community Forum. 

That is strange indeed. 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

To try to ease any confusion in the Sim Manager area you can name the sim slots if that helps. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sye25
First Poster
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A recent update just happened and since then my s24 ultra has displayed emergency calls only and will not respond to any sim card and can't use phone at all.
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DHANABALAN
Apprentice
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yes, its not big deal. but banking app not functional in the correct manner for receiving OTP .

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DHANABALAN
Apprentice
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I many times tried restart several times, but this issues continue . i hope this is software issue. Samsung need to rectify this issue in coming software updates.

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ynneL
Hotshot
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Same thing is happening to me not a major issue or anything but just annoys me 😂1740234109249.jpg
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DHANABALAN
Apprentice
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reset will delete the contacts , docs, pictures and accounts?

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johnz237
Legend
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No. Its like turning off and on- but more
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