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S25U battery drain issue

(Topic created on: 13-02-2025 04:40 AM)
1266 Views

I have this problem too (1)

S25 Ultra- User exp
Apprentice
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Hi everyone .

I have been using S25U since 2weeks. I noticed battery drain issue while doing WhatsApp video call more. I'm

getting SOT of 5 to 5.5Hours. Otherwise I'm getting 6.5Hours of SOT.

I'm using HD option in display and kept most of the apps in sleep mode. Still I'm getting 5.5hours of SOT.

I have asked for a phone replacement and the supplier refused by saying wait for the update to sortout the issue.

Please someone help is this normal or I got faulty one. 

Screenshot_20250212_180919_Device care.jpg

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29 REPLIES 29
Piper123
Samsung Members Star ★
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Only if you've had issues via SmartSwitch.......
S24 Ultra
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Piper123
Samsung Members Star ★
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Nothing aggressive? But type shouting as well?

In most cases, heavy battery use starts with user settings or rogue apps. Not a faulty device.

For those of us who have been here a long time and for the small number who have become Samsung Members Stars, we have a lot of experience in this area.
S24 Ultra
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Motty2012
Voyager
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I've just tried running a YouTube video for a few hours. The SOT appears to shoot right up if you don't touch the phone.
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Piper123
Samsung Members Star ★
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Yes and that might explain why I get such high screen on time. Most of my usage is streaming television services with screen on low light (I like to listen particularly in the evenings)

All mobile devices struggle with battery where the user is constantly touching the screen....
S24 Ultra
Motty2012
Voyager
Options
I think it's mystery solved for me now. Thankfully don't need to do a reset. Many thanks for your help
Piper123
Samsung Members Star ★
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Happy to help 🙏
S24 Ultra
Phillothommo
First Poster
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Your Experience is GREAT.
But my Opinion is Based on My Experience ( where I have had to REPLACE a Battery on a Samsung phone. ), Surely this gives Me a valid reason to make the point I Did.
I wasn't intending to INSULT anyone.
Just Trying to Help a Fellow Samsung User.
Take Care. And Good Luck 👍.
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gino_05
Student
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Loooks like your phone was recharged inbetween.

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Piper123
Samsung Members Star ★
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The image shown is for the day's battery usage, not since last charge.

I'm typically getting around 12 - 14 hours Screen On Time and about the same Screen Off Time on a 100% charge.

I think I know how to read my battery settings 🙏
S24 Ultra
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S25 Ultra- User exp
Apprentice
Options

Hi Everyone,

Even after software updates still no improvement in battery performance for S25U . There is no difference between S24U and S25U interms of battery performance. I will go for Vivox200pro or xiaomi 15U instead samsung. 

 

 

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