No fingerprint working

[rtmcgillen]

just got eh S25 ultra today. Had setup my fingerprint at the verizon store when setting up the phone. No apps that i use my print for will recognize it. Way too many different passwords to remember, as to why i setup the fingerprint access.

[Tourbillon De La Vie]

You are in UK forum. What apps are not recognising fingerprint. Is it working otherwise 

[Sonora]

You need  re-able/confirm fingerprint for every app in their settings 

[Star_girl]

Some things we just have to get used with. It's just for safety though.

[PaulM1]

Hi, @rtmcgillen. I just edited some of the content in your post as, while I appreciate your frustration, this is a family-friendly Community. Welcome to the Community, and please be assured that we're always happy to help.

From what you've indicated, I believe you're based in the US, so I recommend reaching out to our US-based Support Team or post this on the Community that covers your region:

https://us.community.samsung.com/t5/Samsung-Community/ct-p/us?page=1&tab=recent_topics

[Sonora]

For example,  I just added new fingerprint in my phone. That's automatically deactivated my active previous fingerprint in my bank app , I needed to activate it again through app settings 

[Sonora]

But security and safety I guess is same in US and UK/EU, no matter if he is US or anywhere in world, Knox must works same?