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Unlock passcode to frequently!

(Topic created on: yesterday)
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MarkH31
Apprentice
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Hi, I have fingerprint set up on my S25 and im supposed to only have to enter my passcode every 72 hours, however im finding that im need to put my passcode in every couple of hours sometimes more frequently than. Is there a possible clash with something else im unaware of or something that I am missing? 

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Solution
MarkH31
Apprentice
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For anyone having the same problem, thanks Tourbillon I turned off the "use one lock" option on "work profile security" and it seems to have solved the issue just by having a separate lock for your work profile, you can even use the same code and set up fingerprints for it, just means you have to unlock every work profile app you use, but I dont use them that much so I dont mind.

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4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
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Does fingerprint unlock works almost always, as it should, or hit and miss? Do you have trusted places and or devices enabled. Work profile in use? 

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MarkH31
Apprentice
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Fingerprint is a bit hit and miss, putting that down to screen protector though. I do have a work profile on though is that causing the issue?
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Tourbillon De La Vie
Samsung Members Star ★
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Work profile can/will impose device policies. One of them could be causing what you are seeing. Can't be overridden 

Solution
MarkH31
Apprentice
Options
For anyone having the same problem, thanks Tourbillon I turned off the "use one lock" option on "work profile security" and it seems to have solved the issue just by having a separate lock for your work profile, you can even use the same code and set up fingerprints for it, just means you have to unlock every work profile app you use, but I dont use them that much so I dont mind.