tiggy75
Apprentice
04-02-2025 07:01 PM
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Out of box, sim in, power on, tap screen 6 times, pick language, "Scan QR code".
What QR code? I can do nothing with the phone apart from scan "The QR code" and pick a language.
Any ideas?
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lminvti
Samsung Members Star ★
04-02-2025 08:48 PM
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Where did you het your device from? Try holding volume down and power buttons for 7-10 seconds till phone reboots and vibrates see if you still have same issue.
xSteveuk
Mastermind
04-02-2025 09:35 PM
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Hi,
Did your phone come in a box
Usually on the side of the box
Is a QR code you scan with your phone camera
Did your phone come in a box
Usually on the side of the box
Is a QR code you scan with your phone camera
-Robot-
Samsung Members Star ★
05-02-2025 08:26 AM
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Contact support i think is the best option
None of us have seen that behaviour so we are all guessing at this point
None of us have seen that behaviour so we are all guessing at this point
Tim Sayer
First Poster
07-03-2025 11:43 PM
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Hi tiggy75
I have this exact same issue. I just bought this new phone, and now I don't know what QR code to scan.
Did you get it fixed?

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