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Link an order to samsung account

(Topic created on: 25-01-2025 12:59 PM)
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galaxytravel
First Poster
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I just placed an order and hadn't realised I wasn't signed in to my samsung account.

Does anyone know if it is possible to have the order linked to my account to claim the reward points etc?

1 Solution


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Solution
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @galaxytravel and may I extend a Warm Welcome to the Samsung Community Forum. 

As per https://www.samsung.com/uk/shop-faq/samsung-rewards/i-ve-made-a-purchase-why-cant-i-see-my-rewards-p...  " If you checked out as a Guest you will not be entitled to earn Rewards points on your order. "

Personally I'd chalk this one up to experience because you'd have to probably refund to then start again, and then any promotional code you've used may not then work again. 

Are the Samsung Rewards Points worth it. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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5 REPLIES 5
Solution
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @galaxytravel and may I extend a Warm Welcome to the Samsung Community Forum. 

As per https://www.samsung.com/uk/shop-faq/samsung-rewards/i-ve-made-a-purchase-why-cant-i-see-my-rewards-p...  " If you checked out as a Guest you will not be entitled to earn Rewards points on your order. "

Personally I'd chalk this one up to experience because you'd have to probably refund to then start again, and then any promotional code you've used may not then work again. 

Are the Samsung Rewards Points worth it. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

EvanSherin904
Pathfinder
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Is @BandOfBrothers a bot? Because he/she/they just posted the same thing again
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PaulM1
Moderator
Moderator
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Hi, @EvanSherin904@BandOfBrothers is very human and extremely helpful. 👍

His reply was marked as a solution and, on this Community, that means you'll see the reply in the thread and the Solution will be highlighted in the thread as well. When this happens, the solution is marked separately, as it helps other Community users find either THE solution (or A solution) for the original problem/enquiry.

Effectively, this means you'd see the same post twice in the thread (e.g. the reply, and the fact it's been accepted by as a solution by the original poster, Moderator or Samsung Members Star).

I hope this helps clarify the replication. If you have any other questions, please let us know.

UNKNOWNUSERNAME
Samsung Members Star ★
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definitely not a bot, I can tell your new here considering your on other people's post and thinking this forum is strictly for Samsung
MPNI2025
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BandOfBrothers
Samsung Members Star ★★
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Hey 👋 @EvanSherin904 

I'm very much a human 😎


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes