I can't add payment to play store.

[IIDK92II]

Hello all, I have switched from iPhone to Android, I've managed to set most things up. 

But I am having trouble adding a payment option to my samsung account and the play store. 

I've tried resetting the phone and unbinding my Google account on my old iPhone, I'm definitely doing something wrong, thanks in advance 🙂

[Tourbillon De La Vie]

Describe, more detail, what you are doing and what then happens 

[IIDK92II]

I go to the play store and to my account and when I go to add payment option it goes blank and I can't add my debit card, and also my samsung account won't let me add a payment card it says invalid APP service ID : eb3s36e34s

[Tourbillon De La Vie]

What phone do you have and where was it purchased from. Did you try adding it in Google and or Samsung wallet 

[IIDK92II]

I've got the samsung galaxy s25 ultra, I bought it from an authorised samsung seller in the UK, and I tried adding it on both

[Tourbillon De La Vie]

Are you still in UK and are you adding UK based cards. I'm assuming you checked cards are supported in G and S wallets 

[IIDK92II]

Yeah im still in the UK and my card is accepted but it won't even let me get to the card management page as it says that error code, could the phone set up be wrong? Possibly the data from iPhone to samsung has caused an issue

[davehorne]

I would try removing any credit cards you already have listed, waiting a few hours, and reentering them. 

[IIDK92II]

I will try that tonight, if it doesn't work I will try a hard reset again

[IIDK92II]

Thank you for your time I appreciate it