a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I downloaded the Smart Switch PC app from the Microsoft Store but I don't see any downgrade button. How can I downgrade my phone back to One UI 7?
Solved! Go to Solution.

a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
@devsda: Before downgrading via the Smart Switch app on your computer, please head to the Samsung Members app on your phone > Settings > One UI Beta Programme status, and select 'Withdraw'. Following this step, head back to Smart Switch, and the downgrade option should be available.
Let me know if this helps.
a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I already did that but there’s still no downgrade button.

a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
@devsda: What options are available to you if you tap the 3 dots in the top right corner of Smart Switch?
Also, if you head to Settings > About phone > Software information, what does it say under 'One UI version'?
a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Did you get the beta via Members app
a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Yes
a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
a month ago - last edited a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Seeing comments above, something is being missed—contact Samsung support directly and get support via phone.
https://www.samsung.com/uk/support/contact/
4 weeks ago - last edited 4 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I have the same problem, did withdraw as it should be done, left beta completely. Installed lastest version of Smart Switch on PC, lastest Samsung drivers and I'm not getting "Downgrade" button. Tried reseting PC, tried reinstalling the Smart Switch, tried reseting the phone to Factory reset, none of this helped. Thers no "Downgrade" button. Auto blocker is off as well. I mean this is the main thing that should be working once the beta is released.
4 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I am on the same boat. I want to downgrade but there is no option to downgrade.
