Google Wallet only works when I open app

[Chistery]

New S25 Ultra, and I can't figure this out. Added a card to Google Wallet. It says it's setup correctly, everything is ticked, NFC on, Wallet is default, etc. however when I go to pay, nothing happens. Only when I open Google Wallet does it spring to life and work. It's not a verification issue, just nothing happens at all, as if the phone hasn't registered a card reader is present.

Tried uninstalling and reinstalling and all that, but not something I can easily test, as I have to go and buy another coffee every time but it still fails to respond when waving it over a card reader. Any suggestions? 

[Sidwell]

I received my s25 ultra 2 days ago and I have the exact same issue with google wallet, it worked perfectly on my s24 and now I have to open google wallet to pay.

It looks like an OS issue no ?

@Chistery Let me know if you have the same problem with your new phone.

[Chistery]

Will do. Even with Google Wallet open I couldn't get it to work every time though.

Samsung received the phone back on Friday, so hopefully they'll process it soon and ship the new one out and I'll report back.

[Elliottsix]

I'm having the same issue 😅 stood there tapping the pos machine like wtf, screen completely unlocked. Previous phone s23 could use it locked / unlocked instantly. Went to another shop and it did exactly the same. I've reinstalled and re-added the card. I'll try again tomorrow see what happens

[Diode]

I have the exact same problem on my S25 ultra. Must be a software issue in one UI7.

Let's hope Samsung gets it resolved 

[royiql]

Same issue here. S25 ultra

[Diode]

I found out how to fix it. At least it works for me. Turn battery optimization to unrestricted in the apps settings. Letting Google wallet use battery in the background. 

Hope this works for you too.

[Chistery]

Thanks. Will try that when I've set up my replacement device if I'm still having issues. Will report back.

[Sidwell]

It works !! Thank you for the solution

[Chistery]

In case anyone is interested in the RMA timelines...

Wed afternoon - Samsung agreed to RMA and emailed DPD label.

Thur  morning - Dropped off at a DPD parcel shop and DPD picked it up later that day.

Fri morning - Received back by Samsung.

Sun Afternoon - Replacement processed and shipped

Mon - DPD delivered new phone.

[Chistery]

Sadly it hasn't worked for me. Still unable to pay with my phone 😞