Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Google Timeline not recording

(Topic created on: 05-02-2025 09:37 PM)
4143 Views
happy01
Pioneer
Options
Hi! I have noticed that Google timeline isn't logging in the places visited. I have done all the troubleshoot google suggested (location turned on, clearing cache, updating map app etc) but the problem still persist. Can this be a bug or something? 

1 Solution


Accepted Solutions
Solution
happy01
Pioneer
Options
I saw this from US community. I wonder if this could work? I can't try it til monday myself as I'm away.

UPDATE: I have done this and my timeline is now sorted. I did not use the smart switch for the initial set up and when I confirmed that timeline is working that's when I have backed up via smart switch and everything is working now1738922948318.jpg

View solution in context

43 REPLIES 43
GusB
Samsung Members Star ★
Options
Their conditions changed recently for timeline history and backup.

You'll have to import your previous backup as below (providing you enabled this on your last phone too)1738792083208.jpg
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
0 Likes
happy01
Pioneer
Options
done that too but no luck. I received my new phone 2nd and it hasn't recorded any of my timeline 1738792231541.jpg
0 Likes
GusB
Samsung Members Star ★
Options
Definitely on now though?1738792353660.jpg
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
0 Likes
happy01
Pioneer
Options
yes. unfortunately, it is still not recording any of my travels
0 Likes
GusB
Samsung Members Star ★
Options
Could try a good old fashioned uninstall / reinstall... If those settings are on and your Google account allows it..I'm not sure
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
0 Likes
happy01
Pioneer
Options
I have done that too. I'm truly stuck on what to do now. Posting here is sort of my last option and see if anyone has other solution
0 Likes
KaceyR1
First Poster
Options

Im having same issue. Got new s25u last thursday. Timeline hasnt saved/updated anything on new device. Turned all location settings on/off, tried clearing cache, reinstalling maps, logging in/out, but nothing seems to make it work.

 

Tried importing my backup from old phone and only 60% of timeline imported. Extremely frustrating and Absolutely ridiculous

0 Likes
happy01
Pioneer
Options
I also tried manually adding some of the places I went to and guess what? They got deleted when I re attempted to do backup again. Its definitely frustrating. I hope this can be fixed ASAP.
0 Likes
RobbyG-79
Journeyman
Options
Same here, have been pulling my hair out trying to get timeline to record. Last entrance was when I logged out of my old phone. I've also noticed that when moving, my current location in maps is very delayed in locating me and keeping track. I'm sort of glad other people are having the same issue, means it's a samsung/Google issue, nothing I've done.
0 Likes