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Contactless not working

(Topic created on: 12-02-2025 04:54 PM)
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dln77
Journeyman
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For a couple of days now my contactless payments are not working. When I go to pay, the terminal cannot pick up the phone's presence, the payment terminal does not register a nearby device that is paying. Nothing happens is what I am trying to say.

I have re added the cards successfully and authorised them via my bank app.

I think there is an issue with the NFC on my phone. I have tried to reboot the phone, I have tried to turn NFC Off and turn it back on again.

I am at my wits end here, I don't really want to use Samsung wallet as I use Google services to manage my cards etc and it integrates nicely with Google wallet.

I have not tried Samsung pay yet, nor do I want to.

I have tried without a case on the phone, and I have tried on multiple different terminals across a couple of different shops. All to no avail.
30 REPLIES 30
SiHeaton1
Explorer
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Can someone tell me where is google wallet on quick access im confused and im usually savvy when it comes to tech?1740490103235.jpg
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Chistery
Voyager
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You will need to edit them and then add wallet and save. 

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dln77
Journeyman
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I've found that running the diagnostic stuff on the phone fixed it for me
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blahblahringading
First Poster
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Google Wallet stopped working for me yesterday on my S25 Ultra. A reboot didn't fix it. Had to pay with my partner's phone.

This isn't a positioning thing as I've used the phone in exactly the same way each time.
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Chistery
Voyager
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I've given up. Samsung and Google support were useless so moved to a Xiaomi 15 ultra. NFC works perfectly. 

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Chistery
Voyager
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Anyone with the issue tried the new March update yet? Has it helped?

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opti2k4
Apprentice
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It works fine for me now. I don't even have to open Google Wallet, it will auto open now.

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Chistery
Voyager
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That's good news then! Will have to try mine soon.

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dln77
Journeyman
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Works fine for me too
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samssungescu
First Poster
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Problem still there even after March update. First time nearing the phone to the POS nothing happens, no detection from the POS. If if try again in a few second it only then works. Issue not present with some newer POS devices. 

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