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BNC banking app not working on galaxy S25 Ultra

(Topic created on: 03-03-2025 09:53 AM)
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Anthobab
Apprentice
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1000050220.jpg

 Hi, I bought the new S25 ultra and my banking app BNC is failing at startup... it was working fine on my previous S23 ultra. I have call the app service support but the didn't find anything. Someone with the same issue ? Galaxy S25 Ultra 

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4 REPLIES 4
Glenntech
Samsung Members Star ★★
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Looks like this is a US based Banking Company
If you are in the US, you will be best served by contacting the USA Community
This is the UK community and you will have specific differences to the systems we use.
Hopefully you get the assistance you need
Tourbillon De La Vie
Samsung Members Star ★
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Remove and reinstall the app to start with 

GoanGeek
Samsung Members Star ★
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Reset youru settings only under Reset and Try again to install it.

Also suggest a Phone WiPe Cache.( Check YouTube how to go about it)
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
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davehorne
Hotshot
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I usually have to uninstall and reinstall one of my banking apps.  I'm also forced to use NFC and place my passport under the phone to confirm my identity.  It's a minor hassle but it's for our safety.

Your banking app might 'see' you have a new phone and not allow you to make any transactions until you prove who you are.  As was previously mentioned, removing and reinstalling would be my first thing to try.

Watch4 Classic
Galaxy S25 Ultra / 1T / Microsoft Launcher / Spigen Liquid Air case / Samsung Silicone case
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