Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Am I the only one reading this wrong?

(Topic created on: 02-02-2025 04:52 PM)
235 Views
Leequ
Voyager
Options

image

When I pre ordered the s25 ultra on the samsung website I clicked option and read the message above, which to me implies by selecting this option the storage would be double to 512gb, after all who would order a 256gb phone when the idea of pre order is to get the extra storage. Apparently this is not the case......the samsung support was no help, guess I'll be spending a few hours on the phone tomorrow 
0 Likes
15 REPLIES 15
Joshkh
Voyager
Options
You had to pick the 512gb unit, as it was the same price as the 256gb. Hope this helps.
Leequ
Voyager
Options
It does thank you, just wasn't very clear.
0 Likes
-Robot-
Samsung Members Star ★
Options
If you picked the wrong one, there is really nothing you can do but return it and order it again, but all the promos are over and they often charge toy a restocking fee
0 Likes
Leequ
Voyager
Options
It appears I did pick the wrong one, after miss reading the promo. The top wording followed by the x2 indicated to me the storage would double 1738517063456.jpg
0 Likes
Leequ
Voyager
Options
As you can see the x2 disappears when you click the 1tb as you'd expect. 1738517124027.jpg
0 Likes
-Robot-
Samsung Members Star ★
Options
I did the same a few years ago, so know your pain
Leequ
Voyager
Options
We'll see what they say tomorrow. At the moment trying to understand why the one ui 7 isn't playing nice with Facebook
0 Likes
Leequ
Voyager
Options
Facebook with the new one ui71738517212341.jpg
0 Likes
-Robot-
Samsung Members Star ★
Options
I killed my FB two years ago and haven't looked back