Volume increases and decreases by itself

[Members_cBZ8I2d]

Hi, I have the s24U, and I noticed an issue with the volume lately. I've been watching a series on my phone on the desk, and without touching the phone the volume just decreased

I thought it was a bug with the streaming app, but this morning the volume increased from 0 when watching a video on Instagram.

Has anyone experienced this? (:

[Members_0cMDwWw]

I have A55 and its doing the same thing, I personally believe its because some ***** at Samsung thought it might be good idea not to include 3,5mm jack and let it run through usb-c port, so I had to buy reduction and now Im having this problem so go thank Samsung for this whole problem

[Mpho mdlalose]

How to check the case

[TiktakIre]

Same issue, volume increases for no reason. Not connected to any Bluetooth and the buttons are free of any case or anything. Have my S24 for 3 months now and its rubbish. 

[Members_z43ES2J]

Mine too. Almost all apps. Been over a year now and I've had to set a mac volume so my ears stop hurting from the random volume raises. 

[Paowee]

same, just experienced it now. No bluetooth devices connected as well. It happened maybe after I updated the software.

[Paowee]

Did you find a solution?

[Usmck35]

Still no solution

- it's not the case

- it's not Bluetooth

- it's not Dolby

It happens randomly regardless of situation, app, wifi, streaming, game, etc.

[Mantecada_34]

Tengo un s24 FE y me pasa algo parecido pero es el speaker de arriba el frontal es el que se corta o disminuye su volumen por si solo, no tengo dolby activado ni dispositivos bluetu y al ver un video o escuchar musica aleatoriamente el speaker de arriba se apaga y se prende o disminuye su volumen al azar

English translation:

"I have an s24 FE and something similar happens to me but it is the speaker on top, the front one, that cuts off or decreases its volume by itself, I do not have Dolby activated or Bluetooth devices and when watching a video or listening to music randomly the speaker on top turns off and on or decreases its volume randomly"

[kinggfggg]

Hi, factory reset worked me it solved the problem with volume going down itself.